Here are Four benefits of cloud-based call center software

1. Easy to remember Number: Get easy to remember Yako virtual number for all your business communication. This one centralized number can make the job easy for customers to reach your business. You can also bring your own customized number.

2. Easy customer engagement: After getting virtual number it becomes easy for customers to reach your business. You can use this number in all your promotional and transactional activities. Customers from any region can reach your business without paying any charges.

3. Intelligent routing: Once customers start calling your business, you can route calls right agents/departments with customized call flow. You can change or modify call flow as per business requirements with the help of yako design studio.

4. Real-time Analysis: Yako Cloud center software comes with a smart dashboard which helps you generate real-time reports. You can also record and monitors all the calls. it also helps to measure agent performance and call quality.

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