DOCSMART through its technology has succeeded in making the entire healthcare sphere digitized. This has helped clients connect digitally and with ease. Telemedicine is the future of Indian health care in India, connecting each and every vertical of health, and DOCSMART is a key role player in this initiative. “When we talk of the Healthcare ecosystem, we mean an integration of all verticals of health be it; Patients, doctors, pharmacy, diagnostics, blood banks, hospitals, vendors, and more. By integration we mean an interaction among all the verticals in real time”, highlights Dr. Deepak Baid.

With an attempt to make DOCSMART a safe space for patients and healthcare professionals to interact, the platform comes with the concept of Red Flags and Black Flags. Throwing more light on this, Dr. Deepak says, “Healthcare today is faced with many challenges. Patients and relatives often tend to get abusive and violent. At DOCSMART, we allow the doctors and service providers to Red Flag such a person which is seen across the system by other service providers (after approval from the DOCSMART Admin). This shall act as a deterrent for patients from being abusive. Often patients do not pay the legitimate charges of the doctors and service providers, for this Black flagging is a mechanism where the balance payable of the patient is seen as a percentage ( if above 20 percent) to all the service providers.”

DOCSMART integrates all verticals of health on its platform and even helps insurance customers to avail service providers across the country. The customers can know in which hospital they can avail cashless facility for their admission. DOCSMART created the first cashless insurance system for OPD (Outpatient Department) where a customer can avail cashless facility with all verticals of health such as Doctors, Pharmacies, Diagnostic tests, Ambulances, and more.

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