ProtonMail does not offer any customer care through telephone calls since the platform is privacy-oriented and focuses on online-based assistance. All questions and problems are resolved through their extensive web-based help desk, which is reliable and safe.
For assistance, please go to the ProtonMail support page on the web at protonmail.com/support. At this knowledge base site, you will come across a detailed knowledge base that has information on several issues, including recovering accounts, configuration problems, and using the troubleshooter for ProtonMail Bridge. If the nature of your inquiry requires further assistance, you have the option of opening a support ticket from the “Contact Us” page. Paid users thus get a faster resolution to their problems as the support is priority-based.
Even though there is no telephone support, some may view this as a limitation. Yet, this avoids any risks of getting private information exposed when speaking on telephone calls. All requests are placed on the online ticket submission system, which ensures that all requests are dealt with professionally and securely. In its own way, ProtonMail is trustworthy, and its support model allows users to choose and utilize its services without compromising their privacy.

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