Due to some reasons within the configurations of their email client the users are unable to send emails to @bigpond.com address. Here we address some favorable solutions that might help users to troubleshoot the problems:
1) While sending messages to the @bigpond.com addresses, sometimes the users will receive bounce back notices or error messages. The error message will consist of clues or information about the issue why the email is being unable to be sent.
2) The email address that the users are entering must be correct or valid. For successful delivery check for the spellings, upper and lower case or symbols.
3) Validate whether the @bigpond.com email servers have not restricted user’s email ID. Sometimes the emails may be flagged as spam by the recipient’s email server end.
4) The users have to reach out to those users who use Bigpond email. Sometimes the Bigpond email users may have technical issues with receiving emails.
5) The outgoing mail server setting should be accurate to send email to Bigpond users. If there are any misconfigurations within the settings the Bigpond users will not receive any emails from other email clients.
These steps will sort the issue if the users are unable to send emails to @bigpond.com addresses. Sometimes other potential causes can also trigger issues while sending email to @bigpond.com address. To address the issue and get a solution to fix the issue contact Bigpond tech service.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-care-melbourne/

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